Privacy Policy

Information we collect

Account and contact information you provide (name, email, phone, organization); support request content (messages, attachments and related details); website enquiry context (selected language, landing page, referring page and campaign parameters when present); and, for organizations using our monitoring agent, agreed device inventory and health metadata (such as hostname, hardware specs, installed software names, storage, antivirus and firewall status). We do not collect file contents, browsing history, keystrokes or screenshots through the agent.

How we use it

To respond to enquiries, understand which service and language a visitor requested, deliver support, track managed devices, meet agreed response commitments, send service notifications and improve our service. We do not sell client data.

Data retention

Data is retained for the duration of the service contract and a reasonable period afterward for legal and accounting purposes, after which it is deleted or anonymized on request.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting contact@gambit.ge.

Contact

Questions about this policy: contact@gambit.ge.